Ziada Points
Ziada point is a loyalty program for Orange Mobile prepaid customers. Once your line is activated, you are automatically enrolled onto the Ziada program.

Earning Criteria

  • You earn 1 Ziada point for every Ksh 1 spent on calls, SMS, data and bundles.

how to check for Ziada points balance

  • Dial #123#
  • Select 4 (Loyalty Bonus)
  • Select 1 (Orange Ziada) – the following will be available:
    • The balance of Ziada points you have.
    • What you have redeemed for airtime, minutes, SMS, data.
    • The different redemption options.

redemption options

  • You can redeem the following with your Ziada points by dialing #123# and select 4 then 1
    • Airtime- (calls, SMS and data)
    • Minutes
    • SMS
    • Data

* Airtime, minutes and SMS redeemed can only be used for on-net.

  • You can also redeem a device at any of our Orange shops country wide. Only devices in the redemption catalogue are up for redemption.
  • Below is the updated redemption catalogue.

Ziada points Airtime Minutes SMS Data (MB)
100 5 5 10 20
200 10 10 15 40
300 15 15 20 50
400 20 20

All Orange Mobile prepaid customers are automatically enrolled to Ziada points.
By spending 1Kshs on calls, SMS, data and bundles you earn 1 Ziada point . You don’t earn points for topping up airtime.
Dial #123#, then select 4 (loyalty)
No, Ziada points are not transferrable.
You can only redeem a device using Ziada points.
No you cannot earn Ziada points on postpaid offers.

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