Birthday Treat

  • This is a long-term loyalty program  for prepaid  Orange Mobile (GSM)   customers who are  formally registered with Orange as per the CCK requirement
  • Customers will receive a congratulatory message in the morning of their birthdays and a bonus bundle of 20 Free  minutes and 20 Free SMSs to enjoy on their birthdays
  • The Bonus will apply to on-net usage ONLY
  • Customers who are not registered will be allowed to send their names and date of births to a short code -7770 to be enrolled in the programme. However, the already registered customers will be automatically qualified


Terms and Conditions

  • All prepaid   GSM (Orange Mobile) customers who have registered their Sims/Lines, will be offered 20   Free   minutes and 20 free SMS on their birthdays as per their registration details with Orange Kenya.
  • All  prepaid   GSM (Orange Mobile) customers will be automatically qualified for the offer as long as they are registered and are Orange active customers
  • The birthday   messages will be sent to the customers directly as per the details provided on their Sim registration data
  • The Birthday Treat offer will be available permanently; however   customers will be allowed to opt out by sending an SMS to   7770 with the words “opt out”. A message confirming that he /she will be  removed from the offer/programme will be sent
  • The Free minutes and SMS given by Orange will be used for only  ON-NET calls and SMS  ONLY
  • The Birthday bonus  (Free minutes and free SMSs) is valid for 14 days
  • Registered birth dates can be changed if Orange’s  records are incorrect for any reason but only a single birthday gift  per mobile phone number can be given during any 1 year period
  • Unused birthday treat bonus  cannot be rolled over or transferred to any other number
  • Customers who have not  yet registered their SIMs/Lines can send their names; date of birth to 7770  for FREE  in this format  Name.dd/mm/ yyyy e.g. John Doe,11/2/1980
  • Thereafter, customers will be requested to visit any Orange Outlet to register formally as per the CCK requirements
  • Orange reserves the right to withdraw or amend the Birthday Treat   offer at any time on notice to participating customers. Notice will be via text message and will be effective immediately

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