Simplicity changes with Orange
myOrange App is a mobile self-care application that offers a personalized account management experience for Orange Kenya mobile customers. It is a graphical representation of the #123# menu and features.
The app is compatible with android OS 2.2 and later versions and requires a data connection to access.
It allows customers to:
- Check your credit balance.
- Recharge their account or account of their friend.
- Manage Orange services subscriptions.
- Stay updated with the latest promotions, offers and services.
- View loyalty status and rewards.
- Access FAQs.
- Find Orange shops using the GPS feature.
- Faster subscription to Orange offers and services.
- Monitor your usage.
- Manage your Orange account easily and faster.
- Access other value added services.
- The app works on android phones only.
- Orange Prepaid and Postpaid hybrid customers who are topping up their lines will be able to use full features of the app.
- Orange postpaid customers will not be able to check balance, top up, subscribe to bundles, offers and services.
- The app is zero rated except when using the shop locator which uses the GPS features.